Endurance Auto Protection has been awarded the 2022 Excellence in Customer Service Award by Business Intelligence Group (BIG), highlighting their commitment to exceptional customer service throughout the vehicle protection experience.

As a leading provider of vehicle service contracts for nearly 20 years, Endurance has built its reputation on comprehensive coverage and superior customer support. Their dedication to treating customers like family has resulted in consistently high ratings across major review platforms:

• ConsumersAdvocate: 5/5 Excellent
• Google: 4.5/5 stars
• Trustpilot: 4.1/5 stars
• Consumer Affairs: 4.1/5 stars (As of November 2022)

CEO Rich Holland emphasizes that customer support is central to their success, with representatives actively assisting drivers with coverage questions, breakdowns, and repair claims daily. The company has received multiple industry recognitions, including Stevie® Awards for Sales & Customer Service and placement on Selling Power's "50 Best Companies to Sell For."

Since 2012, Endurance has paid over $248 million in claims, helping customers save significantly on vehicle repairs. Their headquarters are located in Northbrook, Illinois, with additional offices in Chicago and St. Louis.

The Business Intelligence Group recognized Endurance for leading by example in customer service adaptation and improvement, particularly during challenging times. The award acknowledges excellence in customer support across consultants, outsource partners, and technology providers.

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