Building a More Reliable and Weather-Resistant EV Charging Network
EVgo operates America's largest public EV fast charging network, with over 800 locations nationwide. The network maintains a remarkable 98% uptime rate through robust monitoring and quick issue resolution systems.
During recent extreme weather events, including hurricanes Isaias, Marco, and Laura, plus West Coast wildfires, EVgo's charging infrastructure demonstrated strong resilience. The distributed nature of the network proved valuable, as affected drivers could easily find alternative nearby charging locations.
Key aspects of EVgo's resilient charging network:
- Constant monitoring of weather patterns and potential outages
- Real-time data collection from field technicians and partners
- 24/7 customer service with live station status updates
- Strategic station placement across 600+ cities
- Proactive maintenance and issue resolution
During California's Public Safety Power Shutdowns (PSPS) in 2019:
- Maintained 93% uptime in affected areas
- Most stations in major population centers stayed online
- Increased usage showed drivers relied on public charging
- Retail locations became community resilience hubs
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The distributed charging infrastructure proved crucial during crisis periods, minimizing disruption to EV drivers. When stations were affected, customers could easily locate nearby functional chargers through the EVgo app or 24-hour call center.
Looking ahead, state regulators must support infrastructure expansion to meet the projected need for 50,000 fast chargers in the next five years. As climate-related events increase, reliable charging networks become even more critical for supporting EV adoption and economic decarbonization.
EVgo remains committed to:
- Planning for extreme weather events
- Reinforcing existing infrastructure
- Maintaining clear customer communication
- Ensuring reliable charging access
- Supporting the transition to sustainable transportation
Through these efforts, EVgo aims to provide EV drivers peace of mind while promoting transportation electrification and climate resilience.